Refund & Return Policy

Refund Policy

  1. Eligibility for Refunds Refunds are only available for products that are returned in their original condition within 10 days of purchase.

  2. Refund Process To request a refund, please contact our customer support team with your order details.

  3. Refund Timeframe Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 24 Hours to be credited into the beneficiary’s bank account.

  4. Exchanges We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the process within 2 Days and the replacement will be delivered within 7-10 Days.

Return Policy

  1. Eligibility for Returns To be eligible for a return, your item must be unused and in the same condition that you received it.

  2. Return Process To initiate a return, please contact our customer support team within 7 days of receiving your item.

  3. Return Shipping You will be responsible for paying for your own shipping costs for returning your item.

  4. Return Time Frame In case of a approved return, your replacement will be delivered within 7-10 Days.

✦ Cow · Grass · Bilonaa ✦

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